About Course
Step confidently into the world of hospitality with The Waiter’s Edge. This beginner-friendly course shows you how to land your first restaurant job and excel from day one. Through 8 structured modules, you’ll learn the waiter’s mindset, guest service essentials, menu knowledge, upselling techniques, teamwork, and career growth strategies. With real-life case studies and practice activities, you’ll gain the skills, confidence, and professional edge to stand out in any restaurant setting.
Course Content
MODULE 1 : Introduction
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Lesson 1.1: Your Journey to Hospitality Excellence Begins Here
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Lesson 1.2: I Spilled the Soup… Then Won Employee of the Month
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Lesson 1.3 :The Mindset Shift
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Module 1 Quiz: Your Waiter Mind-set
MODULE 2 : Get Set
Module 3: Master the Floor
Module 4: Advanced Menu Mastery & Strategic Upselling
Module 5: Mastering Guest Relations & Conflict Resolution
Module 6: Teamwork, Communication & Back-of-House Harmony
M0DULE 7 : Personal Branding & Career Progression in Hospitality
Module 8: Practice & Role-Play Bootcamp
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