Exceptional Service Training for Restaurant Waitstaff Course
Course Overview
Duration
2 weeks
language
English
Last updated
12/2023
Course Description
What You Will Get?
Certificate
Mentorship
PDF Resources
Course Outline
Module 1
Introduction
Module 2
Service Standards
Module 3
Menu Knowledge
Module 4
Beverage Service
Module 5
Order Taking & Delivery
Module 6
POS System Training
Module 7
Quality Control
Module 8
Pre-Service Setup & Closing
Module 9
Upselling & Revenue Goals
Module 10
Issue Resolution & QNA
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