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Exceptional Service Training for Restaurant Waitstaff Course

Course Overview

Duration

2 weeks

language

English

Last updated

12/2023

Course Description

What You Will Get?

Course Outline

Module 1

Introduction

Module 2

Service Standards

Module 3

Menu Knowledge

Module 4

Beverage Service

Module 5

Order Taking & Delivery

Module 6

POS System Training

Module 7

Quality Control

Module 8

Pre-Service Setup & Closing

Module 9

Upselling & Revenue Goals

Module 10

Issue Resolution & QNA

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